The supervisor was very practical and patient. He stated and served all through equally pick up and drop off even though helping other cusomers way too.
Even though I identified as ahead, there have been no full-sized vans within the great deal After i arrived. They had to have a single from some auxiliary lot and drive it in for me. The truck they grabbed experienced not been appropriately cleaned - filthy steering wheels and facet Home windows so dirty that I couldn't see the aspect mirrors.
Customer care agent can be much more attentive to men and women standing in line. Waited in line to generally be served to then be explained to I had to go some place else.
Vital: Please make sure you Test the vehicle’s rental phrases at the same time, as Every rental business has its possess guidelines.
Countrywide created up for this by giving me a no cost day of rent (refund), in addition to a deep apology with the management. So I'll try them once more future time.
I wasn’t prepared to fall the car off and then walk every one of the way back again to your terminal in order to fall the key in a vacant cubical box.
I confirmed a rental of a normal measurement suv as well as a pickup time. When I arrived to select up the car, I had been informed fhere were being no suvs and no gasoline vehicles. (I could wait seven-8 several hours to determine if any are available in.
I might have double checked the several hours, but I assumed that considering that I entered time it would've provided me a heads up.
Thrifty and Priceline’s experienced really disappointing support using an over 2 hour hold out to choose up the car and no overall flexibility to Trade
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We reserved and pay as you go for our auto a month upfront. Obtained a phone the working day in advance of we have been imagined to go pickup the car (five min before they shut to the working day) to inform us they didn’t Use a automobile for us, but to connect with again tomorrow early morning at 8 am. Extended Tale quick, after 3 hrs of calling and begging we ended up equipped to obtain a car or truck at a distinct location.
We thought we have been acquiring a excellent offer on a car rental for two months. Whenever we arrived within the organization to select up our car, we ended up charged over $120 more than our Preliminary payment. The rationale was (at the outset) that they had to come and decide on us up through the airport. After we pressed into why, another motive they gave us was simply because we should have reserved the vehicle via a third party like copyright. Which we did-through Kayak. The subsequent purpose they gave us for charging us so a lot more was that we arrived with the airport. Which created zero sense since that is where by I filled all the knowledge out at enough time of constructing the reservation.
It took over an hour in Car Rental in Delhi addition to a fifty percent of waiting around Car Rental in Delhi in line to select up the rental car or truck. Extremely shorter staffed. The rep was pleasant and the rest of the expertise was terrific, but the absurd wait time set a extremely bitter flavor within our mouths.
The customer service crew has long been incredibly beneficial in finding that Phony cost taken off. Would propose Payless